The Swedish Consumer Agency/KO
Street address: Lagergrens Gata 8, Karlstad
Office hours: Monday-Friday, 08.00-16.30
Postal address: Box 48, 651 02 Karlstad
Telephone: +46 (0)771 - 42 33 00
Telefax: +46 (0)54 - 19 41 95
E-mail: konsumentverket(a)konsumentverket.se
The Swedish Consumer Agency is a state agency. This means, according to the general rule, that all documents received by the Swedish Consumer Agency/KO become public and can therefore be requested and read by the general public.
Konsument Europa
If you have questions or problems when making purchases from other countries within the EU you can get help free of charge from Konsument Europa which is a part of the Swedish Consumer Agency. To Konsument Europa (information in Swedish and English).
Personal advice
The Swedish Consumer Agency does not have the possibility to answer individual questions or to intervene in individual disputes. Please contact your local consumer adviser.
Senast granskad: 2010-03-25
