Program - Consumers and businesses in digital markets – An unequal relationship?
The digital conference is organised by the Swedish Consumer Agency, its Scientific Council, in partnership with Maastricht University. The webinar will be held on October 15, 2020, 13.00-17.00 (CET).
13.00-13.15 – Welcome and introduction
- Cecilia Tisell, Director General, the Swedish Consumer Agency
- Antonina Bakardjieva Engelbrekt, Professor of European Law, Stockholm University and member of the Swedish Consumer Agency’s Scientific Council
- Catalina Goanta, Assistant Professor, Maastricht University, and moderator.
The first session focuses on consumer and business behaviour in digital markets, and its opportunities and challenges.
- Opportunities and challenges in digital markets – the consumer view. Speaker: Sinan Akdag, Digital expert, the Swedish Consumer’s Association.
Consumer Behaviour and the Consumer Policy craft. Speaker: Andreas Maaloe Jespersen, Specialist, Danska Konkurrence og Forbrugerstyrelsen
Consumer Behaviour in Digital and Data-driven Markets (Rationality and Decision-making). Speaker: Poja Shams, Associate Professor, Karlstad University
Competition and Market Behaviour: The Use of Consumer Data. Speaker: Anna Barker, Competition expert, OECD
14.05-14.15 – Interaction and questions
The second session focuses on an illustration of the potential challenges in digital markets, Dark Patterns, namely the use of UX/UI (user experience and interface) as a means of influencing consumer decisions.
- Dark Patterns: An Interview. Speaker: Dr Harry Brignull, User Experience Specialist and founder of darkpatterns.org
Dark Patterns at Scale. Speaker: Arunesh Mathur, Postdoctoral research fellow, Princeton University
14.50-15.00– Interaction and questions
15.00-15.15 – Coffee break
The third session proposes a discussion on different regulatory tools and policy approaches for addressing the challenges and strengthening the position of consumers in digital markets.
- Digital Vulnerability. Speaker: Natali Helberger, Professor of Information Law, University of Amsterdam (Co-authors: Marijn Sax and Joanna Strycharz)
Digital Asymmetry in the Directive 2005/29/EC on unfair commercial practices. Speaker: Hans Micklitz, Professor of Economic Law, University of Helsinki
Digital Consumer Markets from a Business Perspective. Speaker: Carolina Brånby, Director Digital Policy, Confederation of Swedish Enterprise
- EU Perspective and the Digital Services Act. Speaker: Werner Stengg, Cabinet Expert for Digital Policy, European Commission
The last session opens up for a dialogue and reflections.
- Dialogue and reflections: All
- Closing the webinar: Director General