Program - Consumers and businesses in digital markets – An unequal relationship?
Program
13.00-13.15 – Welcome and introduction
- Cecilia Tisell, Director General, the Swedish Consumer Agency
- Antonina Bakardjieva Engelbrekt, Professor of European Law, Stockholm University and member of the Swedish Consumer Agency’s Scientific Council
- Catalina Goanta, Assistant Professor, Maastricht University, and moderator.
Session 1
The first session focuses on consumer and business behaviour in digital markets, and its opportunities and challenges.
13.15-14.00
- Opportunities and challenges in digital markets – the consumer view. Speaker: Sinan Akdag, Digital expert, the Swedish Consumer’s Association.
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Consumer Behaviour and the Consumer Policy craft. Speaker: Andreas Maaloe Jespersen, Specialist, Danska Konkurrence og Forbrugerstyrelsen
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Consumer Behaviour in Digital and Data-driven Markets (Rationality and Decision-making). Speaker: Poja Shams, Associate Professor, Karlstad University
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Competition and Market Behaviour: The Use of Consumer Data. Speaker: Anna Barker, Competition expert, OECD
14.05-14.15 – Interaction and questions
- Moderator
Session 2
The second session focuses on an illustration of the potential challenges in digital markets, Dark Patterns, namely the use of UX/UI (user experience and interface) as a means of influencing consumer decisions.
14.15–14.50
- Dark Patterns: An Interview. Speaker: Dr Harry Brignull, User Experience Specialist and founder of darkpatterns.org
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Dark Patterns at Scale. Speaker: Arunesh Mathur, Postdoctoral research fellow, Princeton University
14.50-15.00– Interaction and questions
- Moderator
15.00-15.15 – Coffee break
Session 3
The third session proposes a discussion on different regulatory tools and policy approaches for addressing the challenges and strengthening the position of consumers in digital markets.
15.15-16.00
- Digital Vulnerability. Speaker: Natali Helberger, Professor of Information Law, University of Amsterdam (Co-authors: Marijn Sax and Joanna Strycharz)
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Digital Asymmetry in the Directive 2005/29/EC on unfair commercial practices. Speaker: Hans Micklitz, Professor of Economic Law, University of Helsinki
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Digital Consumer Markets from a Business Perspective. Speaker: Carolina Brånby, Director Digital Policy, Confederation of Swedish Enterprise
16.00-16.20
- EU Perspective and the Digital Services Act. Speaker: Werner Stengg, Cabinet Expert for Digital Policy, European Commission
Session 4
The last session opens up for a dialogue and reflections.
16.20-17.00
- Dialogue and reflections: All
- Closing the webinar: Director General