Dropshipping
Dropshipping - Engelska
Have you purchased something online from a company claiming to be Swedish? Have you later found out that the item was sent to you from outside the EU? Have you had to pay extra unexpected charges? If so, you may have been shopping from a dropshipping company.
Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.
Your legal rights when shopping online
You have the right to lodge a complaint about a product if it is broken, does not work or does not match the company’s description.
You have the right of withdrawal and return for 14 days from the date you receive or pick up the item.
Companies must clearly inform you of the total price before you make your purchase. You should not be charged extra fees afterwards.
Learn about dropshipping
Your rights regarding dropshipping
If you encounter problem
Proofread: 20 April 2026
The content is presented in collaboration with ECC Sweden, which is part of the ECC network and the Swedish Consumer Agency's information service. ECC Sweden is part-financed by the European Union.
The content of this website represents the views of the author only and it is his/her sole responsibility; it cannot be considered to reflect the views of the European Commission and/or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA) or any other body of the European Union. The European Commission and the Agency do not accept any responsibility for use that may be made of the information it contains.
