If your car is broken or works poorly
Reklamera bil – när bilen är trasig eller fungerar dåligt - Engelska
Has the car you bought from a dealer broken down? Maybe the car will not start, the engine light is on, or there are problems with the brakes or clutch? You have the right to make a complaint for 3 years if there is a fault with the car. Here you can find out what you can demand from the car dealer. The information applies whether you bought a new or a used car.
Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.
When can you complain to the car dealer according to the Consumer Sales Act?
According to the Consumer Sales Act, you can complain to the car dealer if:
you can show that there is a defect in the car
you file a complaint within 2 months of discovering the defect
the defect was discovered within 3 years of the purchase.
How to complain about the fault
If you do not reach an agreement
Proofread: 29 September 2025