Contact
The Swedish Consumer Agency/KO
Street address: Tage Erlandergatan 8A, Karlstad
Postal address: Box 48, 651 02 Karlstad
Telephone: +46 (0)771 - 42 33 00
Fax: +46 (0)54 - 19 41 95
E-mail: konsumentverket@konsumentverket.se
Office hours: Monday-Friday, 08.00-16.00
The Swedish Consumer Agency is a government agency. This means, according to the general rule, that all documents received by the Swedish Consumer Agency/KO become public and can therefore be requested and read by the general public.
Hallå konsument
Hallå konsument is a national information service coordinated by the Swedish Consumer Agency. You can contact us with questions about buying goods and services, contract terms and conditions, filing a complaint, purchasing with environmental considerations and other things you as a consumer need help with.
Consumer information and guidance at hallakonsument.se
Konsument Europa ECC Sweden
Consumer advice for purchases from other countries within the EU, Norway and Iceland.