- English

The Swedish Consumer Agency/KO
Street address: Tage Erlandergatan 8A, Karlstad
Postal address: Box 48, 651 02 Karlstad
Telephone: +46 (0)771 - 42 33 00

Fax: +46 (0)54 - 19 41 95

Office hours: Monday-Friday, 08.00-16.00

The Swedish Consumer Agency is a government agency. This means, according to the general rule, that all documents received by the Swedish Consumer Agency/KO become public and can therefore be requested and read by the general public.

Hallå konsument

Hallå konsument is a national information service coordinated by the Swedish Consumer Agency. You can contact us with questions about buying goods and services, contract terms and conditions, filing a complaint, purchasing with environmental considerations and other things you as a consumer need help with.

Consumer information and guidance at

Konsument Europa ECC Sweden

Consumer advice for purchases from other countries within the EU, Norway and Iceland.

Consumer information and guidance at ECC Sweden's web site