Sökresultat

If you have sold a dangerous product or service

Om du sålt en farlig vara eller tjänst - Engelska Products and services offered to consumers must have a high level of protection. If you have reason to believe that a product or s

Start Other languages English For companies If you have sold a dangerous product or service

Denied boarding

Nekad ombordstigning - Engelska If you have been denied boarding because of, for example, an overbooked flight, you have the right to assistance and compensation from the airline.

Start Other languages English Purchase of goods and services Travel and tourism Flight Denied boarding

Shopping for food in local shops

Shopping for food in local shops Handla mat i butik - Engelska You have the right to make a complaint if there is something wrong with the food item you bought. Be sure to contact

Start Other languages English Purchase of goods and services Food Shopping for food in local shops

Problems with a hotel or vacation rental

Problem med hotell eller semesterboende - Engelska Have you rented a hotel room, an apartment or a cottage? Are you dissatisfied with something in the booked accommodation? In that

Start Other languages English Purchase of goods and services Travel and tourism Problems with a hotel or vacation rental

Problem with package travel

Problem with package travel Problem med paketresa - Engelska Has something gone wrong with your package travel? Perhaps it has been cancelled, cut short or significantly changed. O

Start Other languages English Purchase of goods and services Travel and tourism Package travel Problem with package travel

Purchasing food online

Purchasing food online Handla mat online - Engelska Shopping for food online has become increasingly common. Many merchants offer both home delivery and ready-packed bags that you

Start Other languages English Purchase of goods and services Food Purchasing food online

How to complain against a faulty service

Reklamera felaktig tjänst - Engelska To make a complaint means that you are pointing out a problem with the service. For example, you can complain about a service that was poorly p

Start Other languages English General consumer rights Complains and warranty How to complain against a faulty service

Delayed and cancelled trains

Delayed and cancelled trains Försenat eller inställt tåg - Engelska When travelling by train within the EU, you may have the right to help and compensation from the train operator

Start Other languages English Purchase of goods and services Travel and tourism Delayed and cancelled trains

Buying a car from a car dealer

Köpa bil av bilhandlare - Engelska You are protected by the Consumer Sales Act when you buy a car from a car dealer. You also might have the right to withdrawal if you purchased th

Start Other languages English Purchase of goods and services Cars and other vehicles Buying a car from a car dealer

Telemarketing - rules for companies

Telemarketing - rules for companies Telefonförsäljning - regler för företag - Engelska The Act on Distance Contracts and Off-Premises Contracts (SFS 2005:59) applies whenever your

Start Other languages English For companies Telemarketing - rules for companies