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Faktablad | Publikationer - Konsumentverket
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If your car is broken or works poorly
Reklamera bil – när bilen är trasig eller fungerar dåligt - Engelska Has the car you bought from a dealer broken down? Maybe the car will not start, the engine light is on, or ther
Start Other languages English Purchase of goods and services Cars and other vehicles Your car is broken or works poorly
If you have sold a dangerous product or service
Om du sålt en farlig vara eller tjänst - Engelska Products and services offered to consumers must have a high level of protection. If you have reason to believe that a product or s
Start Other languages English For companies If you have sold a dangerous product or service
Shopping for food in local shops
Shopping for food in local shops Handla mat i butik - Engelska You have the right to make a complaint if there is something wrong with the food item you bought. Be sure to contact
Start Other languages English Purchase of goods and services Food Shopping for food in local shops
Purchasing food online
Purchasing food online Handla mat online - Engelska Shopping for food online has become increasingly common. Many merchants offer both home delivery and ready-packed bags that you
Start Other languages English Purchase of goods and services Food Purchasing food online
Late delivery of a service
Sen leverans av tjänst - Engelska Was the service you purchased not completed within the promised time? Find out what you can demand from the company. Translated page: This text ha
Start Other languages English General consumer rights Late delivery Late delivery of a service
Late delivery of a product
Försenad leverans av vara - Engelska Is your product delayed or missing? Find out what applies regarding compensation and cancellation of the purchase when the delivery of the prod
Start Other languages English General consumer rights Late delivery Late delivery of a product
Your electricity contract
Your electricity contract Ditt elavtal - Engelska There are several reasons why you might want to change your electricity contract and sign a contract with a different electricity
Start Other languages English Purchase of goods and services Residential property Your electricity contract
Provisions for invoices and dunning notices
Provisions for invoices and dunning notices Regler för fakturor och påminnelser - Engelska Paying after receiving an invoice is a common payment method. But keep in mind that the c
Start Other languages English General consumer rights Invoices and payments Provisions for invoices and dunning notices
Telemarketing - rules for companies
Telemarketing - rules for companies Telefonförsäljning - regler för företag - Engelska The Act on Distance Contracts and Off-Premises Contracts (SFS 2005:59) applies whenever your
Start Other languages English For companies Telemarketing - rules for companies