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Shopping for food in local shops

Shopping for food in local shops Handla mat i butik - Engelska You have the right to make a complaint if there is something wrong with the food item you bought. Be sure to contact

Start Other languages English Purchase of goods and services Food Shopping for food in local shops

Delayed or missing baggage after air travel

Delayed or missing baggage after air travel Försenat eller förlorat bagage vid flygresa - Engelska The airline is responsible for ensuring your baggage arrives if you have checked

Start Other languages English Purchase of goods and services Travel and tourism Flight Delayed or missing baggage after air travel

Delayed flight

Försenat flyg - Engelska If your flight is delayed, you may be entitled to compensation and help from the airline. Find out how much compensation you can demand and what to do if t

Start Other languages English Purchase of goods and services Travel and tourism Flight Delayed flight

Damaged baggage after air travel

Damaged baggage after air travel Skadat bagage vid flygresa - Engelska When your baggage is damaged during a flight, you can claim compensation from the airline. Report that your b

Start Other languages English Purchase of goods and services Travel and tourism Flight Damaged baggage after air travel

Telemarketing - rules for companies

Telemarketing - rules for companies Telefonförsäljning - regler för företag - Engelska The Act on Distance Contracts and Off-Premises Contracts (SFS 2005:59) applies whenever your

Start Other languages English For companies Telemarketing - rules for companies

Cancelled flight

Inställt flyg - Engelska When your flight is cancelled, you are usually entitled to rebooking or a refund, but you may also be entitled to compensation and assistance from the airl

Start Other languages English Purchase of goods and services Travel and tourism Flight Cancelled flight

Missed connecting flight

Missed connecting flight Missat anslutningsflyg - Engelska When you miss your connecting flight, you may be entitled to compensation and help from the airline. Find out how much co

Start Other languages English Purchase of goods and services Travel and tourism Flight Missed connecting flight

How to complain against a defective product

Reklamera felaktig vara - Engelska In Sweden you have the right to complain about a faulty or damaged product within 3 years. You can, for example, make a complaint about a product

Start Other languages English General consumer rights Complains and warranty How to complain against a defective product

How to complain against a faulty service

Reklamera felaktig tjänst - Engelska To make a complaint means that you are pointing out a problem with the service. For example, you can complain about a service that was poorly p

Start Other languages English General consumer rights Complains and warranty How to complain against a faulty service

If you have sold a dangerous product or service

Om du sålt en farlig vara eller tjänst - Engelska Products and services offered to consumers must have a high level of protection. If you have reason to believe that a product or s

Start Other languages English For companies If you have sold a dangerous product or service