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Buying from companies based outside the EU

Buying from companies based outside the EU Handla från företag utanför EU - Engelska When you have ordered a product from a country outside the EU, it is regarded as a “private imp

Start Other languages English General consumer rights Buying from companies based outside the EU

If you have sold a dangerous product or service

Om du sålt en farlig vara eller tjänst - Engelska Products and services offered to consumers must have a high level of protection. If you have reason to believe that a product or s

Start Other languages English For companies If you have sold a dangerous product or service

Provisions for invoices and dunning notices

Provisions for invoices and dunning notices Regler för fakturor och påminnelser - Engelska Paying after receiving an invoice is a common payment method. But keep in mind that the c

Start Other languages English General consumer rights Invoices and payments Provisions for invoices and dunning notices

Late delivery of a service

Sen leverans av tjänst - Engelska Was the service you purchased not completed within the promised time? Find out what you can demand from the company. Translated page: This text ha

Start Other languages English General consumer rights Late delivery Late delivery of a service

How to complain about a faulty service

Reklamera felaktig tjänst - Engelska To make a complaint means that you are pointing out a problem with the service. For example, you can complain about a service that was poorly p

Start Other languages English General consumer rights Complains and warranty How to complain against a faulty service

Late delivery of a product

Försenad leverans av vara - Engelska Is your product delayed or missing? Here you can find out what rights you have if your delivery is late or does not arrive. For example, when y

Start Other languages English General consumer rights Late delivery Late delivery of a product

Gym memberships and training services

Gym memberships and training services Gymkort och träningstjänster - Engelska Do you want to cancel your gym membership? Has the gym stopped offering your favourite classes? Or hav

Start Other languages English Purchase of goods and services Gym memberships and training services

Buying a car from a car dealer

Köpa bil av bilhandlare - Engelska You are protected by the Consumer Sales Act when you buy a car from a car dealer. You also might have the right to withdrawal if you purchased th

Start Other languages English Purchase of goods and services Cars and other vehicles Buying a car from a car dealer

Dropshipping

Dropshipping - Engelska Have you purchased something online from a company claiming to be Swedish? Have you later found out that the item was sent to you from outside the EU? Have

Start Other languages English General consumer rights Dropshipping

How to complain about a faulty product

Reklamationsrätt – så här reklamerar du en felaktig vara - Engelska In Sweden you have the right to complain about a faulty or damaged product within 3 years. For example, you can

Start Other languages English General consumer rights Complains and warranty How to complain about a faulty product