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How to complain about a faulty product

Reklamationsrätt – så här reklamerar du en felaktig vara - Engelska In Sweden you have the right to complain about a faulty or damaged product within 3 years. For example, you can

Start Other languages English General consumer rights Complains and warranty How to complain about a faulty product

Your electricity contract

Your electricity contract Ditt elavtal - Engelska There are several reasons why you might want to change your electricity contract and sign a contract with a different electricity

Start Other languages English Purchase of goods and services Residential property Your electricity contract

Information about distance contracts – rules for companies

Information about distance contracts – rules for companies Informationskrav vid distansavtal – regler för företag - Engelska The Act on Distance Contracts and Off-Premises Contract

Start Other languages English For companies Information about distance contracts

Gym memberships and training services

Gym memberships and training services Gymkort och träningstjänster - Engelska Do you want to cancel your gym membership? Has the gym stopped offering your favourite classes? Or hav

Start Other languages English Purchase of goods and services Gym memberships and training services

How to complain about a faulty service

Reklamera felaktig tjänst - Engelska To make a complaint means that you are pointing out a problem with the service. For example, you can complain about a service that was poorly p

Start Other languages English General consumer rights Complains and warranty How to complain against a faulty service

Buying from companies based outside the EU

Buying from companies based outside the EU Handla från företag utanför EU - Engelska When you have ordered a product from a country outside the EU, it is regarded as a “private imp

Start Other languages English General consumer rights Buying from companies based outside the EU

Shopping for food in local shops

Shopping for food in local shops Handla mat i butik - Engelska You have the right to make a complaint if there is something wrong with the food item you bought. Be sure to contact

Start Other languages English Purchase of goods and services Food Shopping for food in local shops

Delayed and cancelled trains

Delayed and cancelled trains Försenat eller inställt tåg - Engelska When travelling by train within the EU, you may have the right to help and compensation from the train operator

Start Other languages English Purchase of goods and services Travel and tourism Delayed and cancelled trains

Problem with package travel

Problem with package travel Problem med paketresa - Engelska Has something gone wrong with your package travel? Perhaps it has been cancelled, cut short or significantly changed. O

Start Other languages English Purchase of goods and services Travel and tourism Package travel Problem with package travel

Problems with a hotel or vacation rental

Problem med hotell eller semesterboende - Engelska Have you rented a hotel room, an apartment or a cottage? Are you dissatisfied with something in the booked accommodation? In that

Start Other languages English Purchase of goods and services Travel and tourism Problems with a hotel or vacation rental