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The Price Information Act

Prisinformationslagen - Engelska When you purchase goods or service from a company, you are entitled to accurate and clear information about what the item or service costs. The rul

Start Other languages English General consumer rights Consumer laws The Price Information Act

Cancelled or delayed boat or ferry

Inställd eller försenad båt eller färja - Engelska Within the EU, there are special rules for boat travel that can give you the right to compensation, food and lodging from the boa

Start Other languages English Purchase of goods and services Travel and tourism Cancelled or delayed boat travel

Travelling with public transport

Travelling with public transport Problem med resa i kollektivtrafiken - Engelska If you are affected by delays or cancelled journey in public transport, such as when travelling wit

Start Other languages English Purchase of goods and services Travel and tourism Travelling with public transport

This is how we conduct market surveillance

This is how we conduct market surveillance Så jobbar vi med marknadskontroll - Engelska The Swedish Consumer Agency and other supervisory authorities conduct market surveillance to

Start Other languages English For companies This is how we conduct market surveillance

Airlines in bankruptcy

Flygbolag i konkurs - Engelska If the airline files for bankruptcy, it is often difficult to get your money back for tickets or a compensation for other costs. Your best chance of

Start Other languages English Purchase of goods and services Travel and tourism Flight Airlines in bankruptcy

Warranty

Garanti - Engelska A warranty means that the company guarantees that the product or service will function for a certain period. It is voluntary for a company to provide a guarantee

Start Other languages English General consumer rights Complains and warranty Warranty

When the contractor wants to charge too much

When the contractor wants to charge too much När hantverkaren vill ha för mycket betalt - Engelska Does the contractor want an unreasonable amount of money, more than you agreed, o

Start Other languages English Purchase of goods and services Contractors and renovation The contractor wants to charge too much

The Consumer Services Act – for companies

Konsumenttjänstlagen - för företag - Engelska The Consumer Services Act (SFS 1985:716) applies when your business sells services to consumers. The act applies to work on and storin

Start Other languages English For companies The Consumer Services Act

The Consumer Sales Act - for companies

Konsumentköplagen - för företag - Engelska The Consumer Sales Act (SFS 2022:260) applies whenever your company sells goods to a consumer. The act applies to all goods and regulates

Start Other languages English For companies The Consumer Sales Act

Before hiring a car

Hyra bil – tänk på det här innan du hyr bil - Engelska Before you hire a car, it is important that you carefully read the rental agreement, preferably before you collect the car. T

Start Other languages English Purchase of goods and services Cars and other vehicles Before hiring a car