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Subscription traps – free products and sample packages

Subscription traps – free products and sample packages Abonnemangsfällor – gratisvaror och provpaket - Engelska Have you said yes to a sample package or free product, or perhaps pa

Start Other languages English General consumer rights Scams Subscription traps

Subletting an apartment

Hyra hyreslägenhet i andra hand - Engelska If you rent an apartment from another private person, that individual, referred to as the primary tenant, becomes your landlord. It is th

Start Other languages English Purchase of goods and services Residential property Renting Subletting an apartment

Defects in a house – what can you do?

Dolda fel i hus – vad kan du göra? - Engelska Have you detected a latent defect in your house? A latent defect is something that was already there when you purchased the house and

Start Other languages English Purchase of goods and services Residential property Houses Defects in a house

Report to the Swedish Consumer Agency

Report to the Swedish Consumer Agency Anmäla till Konsumentverket - Engelska The Swedish Consumer Agency reviews goods, services and companies. Have you discovered that a company i

Start Other languages English About us Report to the Swedish Consumer Agency

Buying from a private individual

Köpa av privatperson - Engelska When you purchase something from a private individual, you do not have the same protection as when you buy from a company. The Sales of Goods Act ap

Start Other languages English General consumer rights Buying from a private individual

Identity theft

Utsatt för ID-stöld - Engelska Has someone taken out loans, purchased goods, or signed up for subscriptions in your name without your knowledge? If so, you have been a victim of id

Start Other languages English General consumer rights Scams Identity theft

Debts and limitation periods

Debts and limitation periods Preskriptionstid för skulder - Engelska When you purchase something from a company, the company can demand payment for three years. After three years,

Start Other languages English Personal finances and debts Debts and limitation periods

Changing your mind about or cancelling a flight

Changing your mind about or cancelling a flight Avboka eller ångra flygresa - Engelska You have no statutory right of withdrawal (right to change your mind) when you book air trave

Start Other languages English Purchase of goods and services Travel and tourism Flight Changing your mind about or cancelling a flight

About the ECC Network

Om ECC-nätverket - Engelska ECC Sweden is a part of the European Consumer Centres Network (the ECC Network). The network consists of 29 centres, based in every EU Member State, as

Start Other languages English About us ECC Sweden About the ECC Network

Getting your money back if you paid by card

Getting your money back if you paid by card Kortreklamation - Engelska Have you not received what you purchased from a company? Or do you have the right to get a refund, but the co

Start Other languages English General consumer rights Invoices and payments Getting your money back if you paid by card