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Buying from a private individual

Köpa av privatperson - Engelska When you purchase something from a private individual, you do not have the same protection as when you buy from a commercial enterprise. The Sales o

Start Other languages English General consumer rights Buying from a private individual

The Consumer Services Act – for companies

Konsumenttjänstlagen - för företag - Engelska The Consumer Services Act (SFS 1985:716) applies when your business sells services to consumers. The act applies to work on and storin

Start Other languages English For companies The Consumer Services Act

Debts and statute of limitations

Debts and statute of limitations Preskriptionstid för skulder - Engelska When you purchase something from a company, the company can demand payment for three years. After three yea

Start Other languages English Personal finances and debts Debts and statute of limitations

The Sales of Goods Act

Köplagen - Engelska When you, as a private individual, buy or sell a product to another private person, the Sales of Goods Act is applicable. However the provisions of the Sale of

Start Other languages English General consumer rights Consumer laws The Sales of Goods Act

Incorrect pricing information

Incorrect pricing information Felaktig prisinformation - Engelska Sometimes items are marked with the wrong price. As a consumer, you cannot demand to buy a product at the price yo

Start Other languages English General consumer rights Incorrect pricing information

Buying from companies based outside the EU

Buying from companies based outside the EU Handla från företag utanför EU - Engelska When you have ordered a product from a country outside the EU, it is regarded as a “private imp

Start Other languages English General consumer rights Buying from companies based outside the EU

European Small Claims Procedure

European Small Claims Procedure Europeiskt småmålsförfarande - Engelska Do you have a dispute with a company based in another EU country? A European Small Claims Procedure can be o

Start Other languages English General consumer rights Consumer rights within the EU European Small Claims Procedure

Automatic contract extension

Automatic contract extension Automatisk avtalsförlängning - Engelska Can your contract be automatically renewed? The company may be required to inform you before the renewal is mad

Start Other languages English General consumer rights Automatic contract extension

Alternative dispute resolution – resolving disputes without a court

Alternative dispute resolution – resolving disputes without a court Alternativ tvistlösning – avgör tvisten utan domstol - Engelska Resolving a dispute by means of alternative disp

Start Other languages English General consumer rights Settle the dispute Alternative dispute resolution

Settle the dispute in court

Settle the dispute in court Avgör tvisten i domstol - Engelska When a dispute is settled in court the decision is binding. The court process costs money and the one who loses will

Start Other languages English General consumer rights Settle the dispute Settle the dispute in court