Travel and tourism

When travelling by train within the EU, you may have the right to help and compensation from the train operator if the train is delayed or cancelled.

What you can do if you have problems with your bus travel.

Read about the rules that can entitle you to compensation and assistance from the company when your boat trip is cancelled or delayed.

What to do if you are dissatisfied with something in the booked accommodation.

If you are affected by delays or cancelled journey in public transport, such as when travelling with the metro, tram and city bus, you may be entitled to compensation.